FAQs

Find Answers to Your Most Common Questions and Get the Information You Need Fast.

Get Your Answer Here.

Find the Information You Need, Get Your Answers Quickly and Easily Right Here.

Need Help?

Email Us Now.

support@primefortune
assetmgt.com

Most Popular QUestions

Global Questions

 

Currently Prime-Fortune Asset investment Group consists of three companies:

1. Prime Fortune Investments Limited is a company incorporated in the Hong Kong Special Administrative Region. Date and number of state registration in the Registry of Legal Entities of the Hong Kong Special Administrative Region 0358506.

2. Prime Investments PTY Ltd is a company incorporated in Australia. Date and number of state registration in the Australian Registry of Legal Entities 650 774 315.

3. Prime-Fortune Asset investment Limited is a company incorporated in the United Kingdom of Great Britain and Northern Ireland. Date and number of state registration in the United Kingdom of Great Britain and Northern Ireland Registry - 15286026

The jurisdictions of Hong Kong (Hong Kong Special Administrative Region), Australia, and the United Kingdom of Great Britain and Northern Ireland (UK) have officially registered Prime-Fortune Asset investment Group companies. Therefore, companies and a group of companies are required to comply with the laws of their jurisdictions and the requirements of regulators. Legislation in Hong Kong, Australia, and the UK effectively protects investors' rights, therefore all investments made by users on the Prime-Fortune Asset investment platform are legally protected.

The first company of Prime-Fortune Asset investment Group was incorporated in the 1992 year. This is when the history of Prime-Fortune Asset investment Group began. However, work on the cryptocurrency market began much earlier. Prime-Fortune Asset investment team specialists participated in the formation of blockchain technologies, work on the trading platform began in 2010 year.

Users can use Prime-Fortune Asset investment Platform without any restrictions on citizenship or residence. Users Should Not Have Legislative Restrictions on Using the Prime-Fortune Asset investment Platform. If local laws impose restrictions on use the Prime-Fortune Asset investment Platform, all the risks of such use lie with the User.

Users must independently monitor the implementation of the legislation in their country of residence or citizenship.

Only mature users who have legal ownership of invested funds are permitted to use the Prime-Fortune Asset investment platform. The majority age in the countries where Prime-Fortune Asset investment Group is registered is 18 years. If local laws impose additional age restrictions on the use of Prime-Fortune Asset investment platform, all the risks of such use lie with the User. Users must independently monitor the implementation of the legislation in their country of residence or citizenship.

Prime-Fortune Asset investment takes all possible measures to minimize risks. User funds and all transactions are securely protected by the most advanced IT security systems. Prime-Fortune Asset investment Platform is committed to ensuring that transactions are carried out correctly and is doing its best to provide customers with maximum income.

Note that business risks associated with trade and investment lie on Users. High yielding investments in cryptocurrency depend on the state of the market, which can quickly and unpredictably change. We strongly recommend careful risk assessment before any transactions and assume that investors correctly assess the risk level. Prime-Fortune Asset investment, like any investment company, cannot guarantee profit. The company has implemented a risk management system; all strategies are thoroughly analyzed and tested, only strategies with the best risk-return ratio are offered to Users.

Payment

Payment Questions

Using the Top Up tab, select the cryptocurrency you intend to top up, enter the amount, and select the network.

Be sure to note the network to which payment to be sent. If an incorrect network is selected, the funds will be lost.

If Destination Tag or Memo is required, please specify them, otherwise funds may be lost.

Press the Continue button, and you will receive the payment details for funding your account. Copy it and use it in your crypto wallet.

Funds will be transferred to your account after receiving the required number of confirmations to the network.

If you have made a payment, but the deposit is not activated, first of all, double check the payment details which you use for funding.

The payment may be delayed due to the blockchain load. In most cases, payment failures are due to incorrect form filling and delays by payment systems. If the deposit has not been activated within 24 hours after payment, we recommend contact support. The problem is likely already being addressed by us.

Withdrawals from the platform are made on the Dashboard "Withdrawal" page. Choose cryptocurrency, enter the amount and specify the address of the wallet. If necessary, specify Destination tag or Memo. Be sure to note the network to which payment is sent. If an incorrect network is selected, the funds will be lost.

If you do not know how to choose the right network, please do not carry out experiments, contact technical support and get professional advice.

If you have Payment Password or Google Authenticator activated, the "Withdrawal confirmation" field will be active. Confirm the withdrawal, and the funds will credit to your account

Prime-Fortune Asset investment Platform sets limits on the funding and withdrawal of funds and fee for withdrawals. Current fees are given in the section "Fees". Before withdrawing, check out the fee set for your cryptocurrency. We don’t consider the withdrawal fee as a source of income, all fees are set at a minimum level, based on the policy of payment systems.

In most cases, funds are credited to your account instantly. Prime-Fortune Asset investment guarantees to send funds within 24 hours after withdrawal request. If you haven’t received funds within 72 hours, please contact our support team.

We have extra bonuses for partners to reach the levels. You can get up to $750000.

Extra bonuses are paid for achieving levels of both personal and 1st level partner deposits. Personal deposits are calculated in the same way as deposits of 1st level partners. For example, you made deposits of $1,000 in professional trading and $500 in algorithmic trading. Your structure immediately after the activation of your deposit into professional trading will be $1,000 and will be added every day for $16.7 while your deposit on algorithmic trading is active.

Detailed information of the bonuses is available in your account.